Frequently Asked Questions

Answers that match our policies and our checkout — nothing padded.

Payment

How can I pay?
UPI or Cash on Delivery. No cards, net banking or wallets.

Is there a Cash on Delivery fee?
No. COD is available for eligible orders and PIN codes at no extra charge.

Are you registered for GST?
Yes. The business is registered under GST with GSTIN 27AFNPJ0379M1ZW. Prices on the site include GST, and a GST invoice showing the tax charged is issued with your order.

Delivery

What does delivery cost?
Free above ₹999; a flat ₹59 below that. Delivery charges are shown before checkout is completed.

How long does an order take?
Handling 1–2 business days, then 2–4 business days to metro cities and 4–8 to the rest of India — 3–6 and 5–10 days in total. These are estimates.

Where do orders ship from?
Thane, Maharashtra. We ship across India and not outside it.

Can I collect my order in person?
No. We are an online-only retailer and do not operate a customer-facing showroom.

Products

What is a dohar?
A light, layered cotton blanket — usually two or three muslin layers quilted together. It suits an air-conditioned room and Indian summers, where a fleece or wool blanket is too warm.

Will cotton shrink on the first wash?
Slightly, yes. Cold water, gentle cycle and line drying keep it to a minimum. The finished size on the page is the pre-wash size.

Are the sheet sets fitted?
Each page states the pack contents and the mattress depth the fitted sheet is cut for. Measure your mattress depth before ordering.

Can a rug go in a washing machine?
Only the ones described as washable, and at the temperature the page states. Coir doormats never go in a machine — shake them out and brush them.

Returns

How long do I have to return something?
Contact us within 10 days of delivery. The item does not need to reach us within those days.

Something arrived broken.
Contact us within 48 hours with photographs of the parcel and its contents; an unboxing video is strongly recommended. We arrange a replacement or refund where applicable.

Who pays return postage?
The customer pays for a change of mind. We cover it when the item is damaged, wrong or incomplete due to our error.

Contact

[email protected] · +91 97020 19220 · Customer service: 10:00 AM – 9:30 PM IST, daily except Monday